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Frequently asked Questions

On this page we give you answers to the most relevant issues and problems. If you don't find an answer to a problem, please contact our support for further information.

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How do I get support? [Q1013]
For technical support and marketing questions, please use our support contact page. Our Swiss-based support team speaks German, French, and English and operates in Central European time. For self-service, the following resources are also available:


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