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Frequently asked Questions

On this page we give you answers to the most relevant issues and problems. If you don't find an answer to a problem, please contact our support for further information.

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How long does it take until my credits are available or my Global Two-Way number is activated? [Q1026]
Please note that we usually unlock your credits or the purchased Global Two-Way number immediately during office hours, but at the latest within 24 hours. You can set a Credit Warning with several warning levels and recipients so you are notified automatically when your balance runs low.